Returns and Refunds Policy

Cancellation Policy

Khetibuddy’s cancellation policy has been designed keeping in mind your satisfaction in buying our products/services.

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the process of shipping has been initiated or a back order the time duration is 24 hours from the order acknowledgement.

No cancellations are entertained for those products under any specific offers. These offers are designed for specific occasions with discounted price, or shipping terms back with our vendors hence cancellation is not possible.

In case of receipt of damaged or defective item, please report the same to our Customer Service team. We will review the item and a replacement would be initiated for the damaged item. Please not no refunds are possible, unless the item is not available in stock as replacement. Any replacement would be catered to within 14 days of receipt of the damaged product.

We are in the business of planting material and agri inputs, so sometimes the photograph on the site will not match the packaging. No refunds would be initiated for any packaging mismatch.

All requests for cancellation have to be received within 24 hours of receipt of the material. 

Refund Policy

Khetibuddy only has a replacement policy and there would be no refund applicable unless we do not have a replacement of the item you have purchased, however a credit can be issued which can be used for future purchases.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.